Effective Date:29/06/2026
Who we are
Our website address is: https://goodnessinabowl.co.uk.
We specialise in premium artisanal food specialities crafted from fresh, locally sourced ingredients. These ingredients are carefully processed in our dehydrator within our dedicated facility and expertly blended according to our proprietary recipes to achieve the final product. Our range includes high-quality spice blends, meticulously prepared and stored in clear glass containers to preserve their maximum freshness, nutrition, and aroma.
Legal Basis for Processing
We process your personal information under the following legal bases in accordance with the UK GDPR, as amended by the Data (Use and Access) Act (DUAA):
Your explicit consent: (e.g. when you actively leave a comment or opt-in to specific tracking).
The performance of a contract: (e.g. to process, bill, and deliver your spice blend orders).
Our legitimate interests: (e.g. to monitor website security, prevent spam/fraud, and conduct direct marketing via our newsletter, provided you have not opted out).
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our cookie management is handled by Complianz. For detailed information on the cookies we use to enhance your shopping experience, please refer to our Cookie Policy (UK).
Embedded content from other websites
Articles or product descriptions on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who we share your data with
Account Security: If you request a password reset, your IP address will be included in the reset email.
Order Fulfilment: For order fulfilment (such as shipping our spice jars), your necessary delivery and contact details are shared with our trusted courier partners and payment processors.
Marketing: If you subscribe to our newsletter, your name and email address are processed via MailPoet to deliver our updates, recipes, and spice blend news to you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Under UK data protection law, you have the right to access your data (subject to requests being reasonable and proportionate), the right to restrict processing, the right to object, and the right to data portability.
How to complain (Internal Resolution Process)
If you believe we have not handled your data correctly, or if you wish to exercise your rights, please contact our Data Controller directly using the details below. In compliance with the UK Data (Use and Access) Act, we operate a formal internal complaint procedure:
We will acknowledge receipt of your complaint or enquiry within 30 days.
We will investigate the matter without undue delay and provide you with a comprehensive response regarding our findings and actions taken.
If you remain unsatisfied with our internal resolution or response, you retain the legal right to lodge a formal complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact Information
For any privacy-related enquiries, please contact our Data Controller: GOODNESS IN A BOWL 9 Pelling Way – Horsham, RH12 3GW, United Kingdom Email: customer@goodnessinabowl.co.uk Phone: 07874619219